VoIP, or Voice over Internet Protocol, is a technology that allows users to make phone calls using an internet connection instead of a traditional phone line. VoIP phones, also known as IP phones, are designed to work with VoIP services and offer a range of features that traditional phones do not, such as the ability to make calls over Wi-Fi, use video calling, and access voicemail remotely.
VoIP technology has become increasingly popular in recent years as it offers several advantages over traditional phone systems. VoIP calls are typically cheaper than traditional phone calls, as they do not require the use of a dedicated phone line. VoIP phones also offer a wider range of features and can be integrated with other business applications, such as customer relationship management (CRM) systems.